Frequently Asked Questions
Everything you need to know about shopping with Bookstore JQU
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for apparel?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please note that final sale items are not eligible for return.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I select the correct size?
Each product page includes a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own to ensure the best fit.
Are your materials sustainably sourced?
At Bookstore JQU, we are committed to ethical fashion. We prioritize working with suppliers who use organic cotton and recycled materials whenever possible to reduce our environmental impact.